FAQ's
Common Questions
There’s a drop-down box on our website just opposite our company logo in the right-hand top corner, you can click this drop-down box & select your country currency after which you will be able to view the amount as per your country currency.
When you are on the tour page wherein you are able to view the list of tours kindly check the tour you are willing to book there might be a select icon just below the price displayed. All you need to do is you need to click the select icons after which you see a drop-down appearing with a few options below wherein on the left-hand corner appears a name that states tour option. Just below it, you find the option which will clearly display the status of your tour for the particular day as available in a green-colored box.
No there is no need to check out all the time. Once you select the add to cart option on the tour for booking a particular tour that tour gets added to your cart after which you can scroll down to select some other tour & hit the add to cart option for any other tour you want to book. The same process continues for how many ever tours you want to book with us.
You will receive a confirmation voucher immediately in your mail once you make the payment online.
Booking Questions
Your Payment information is encrypted so that it remains highly secured through our Payment Gateway.
Yes, it is of course possible to change the travel date prior to your booking doesn’t stand against our cancellation policy. All you need to do is mail your travel date change request to info@aadhyatt.com, our Sales Representative will immediately provide you a confirmation on it.
Yes, you can use your Credit Card to make the payment online. Just for your information that our payment gateway accepts both Debit & Credit cards for payments.
Yes, you can display the E-Voucher at the time of your tour but in a few cases like tickets or such the concerned organizations may ask you to produce a hardcopy of the ticket some may even ask you for photo identification proof so we highly recommend you to discuss it with our Sales Representatives in case of any doubts.
Once the payment is done, you will receive a confirmation email with all the details of the tour to the registered email ID.
Customer Support / Technical help
Yes, we have a team of highly dedicated staff that will be available 24/7 for your support. We have different means of support like Email, Telecalling, and Whatsapp. You can use any means of these services whichever may be convenient for you at the time. The contacts for customer support is been set at the center of our website in the right-hand corner with their symbols for your selection.
Booking Cancellation / Refund
You can cancel your Booking directly via Email. If your booking falls within our cancellation policy you will be eligible for a refund according to the current status of your cancellation policy.
If you are eligible for a full or partial refund according to our cancellation Policy the amount will be refunded back to your account within 10 to 12 working days.
The amount will be refunded back to your account online. At the same time, you will also be assisted with a screenshot of the online transaction of your refund.
Yes, you can keep the amount with us but it should be clearly notified to our Sales Representatives through an Email. If they confirm you on it you can book the tour using the same amount later on prior to the amount for any tour selected by you being the same amount. If the amount is higher than the amount paid by you then you may need to pay the difference amount to avail of your booking.